Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server solutions which we offer and you'll be able to add it either during the signup or anytime after through your billing Control Panel. It includes one hour of custom work on your web server, so our admins can easily help you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed in the event that it does not work properly, so you won't need to waste time to determine what's wrong because they can aid you in a very quick and skilled manner. As this is a one-time upgrade, you could get it only when you need it and if a certain task takes less time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is beneficial if you can't do something yourself or if you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any one of the dedicated web hosting plans which we offer at any time that you need it. If you need some custom work from our admins as soon as your web server is prepared, you can acquire the upgrade during the server signup process, or when you need something to be executed later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes sixty minutes of work from our administrators on your hosting server, so in case you experience any issues to install a third-party piece of software or some application gives errors and does not work the way it ought to, our professionals will be able to aid you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you'll be able to see it in the billing area. This upgrade is suitable if you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it includes.