Despite the fact that the hosting service offered by the different companies is almost identical, each provider has got a personalized platform with its own tweaks and different ways to execute particular operations. For this reason, an exhaustive knowledge base would be stunningly useful both for persons with little or no experience and for technically savvy individuals who will eventually discover how given operations are accomplished, but will waste some time in the meantime. The purpose of such a knowledge base is to help make the service fast and easy to use, sparing users loads of time and efforts. The outcome is gladder clients, since they can easily find the information they’re searching for, and significantly less work for the customer service staff members, because typically the majority of the inquiries and problems that clients have got are already listed in the knowledge base. In case the articles are written well and cover more topics, you will be able to find out more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

If you buy a cloud website hosting account from our company, you’ll be given access to our exhaustive online documentation where you will see information on just about everything connected with our hosting packages. The topics cover anything from how to set up an email address on your cellular phone, to how to do various things using an .htaccess configuration file. The articles are written in a simple-to-comprehend fashion and offer exhaustive guides on how to execute a specific task within your Hepsia hosting Control Panel. You can also find info that’s not directly connected to Hepsia, for example one that concerns web-based apps on your PC. The entire collection of articles will be located in the Help section of the Control Panel, but the ones that are applicable to a specific section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you will be able to become aware of de facto everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers include an extensive online article repository where you can find any info that you may need about our hosting services or about the Hepsia hosting Control Panel that we are using. We’ve prepared it based on the feedback that we’ve collected from our clients through the years and, hence, our articles cover particular problems that you might experience and suggest the quickest means of resolving them, for instance getting a 500 Internal Server Error message or being unable to send emails from your desktop PC even though you have the correct SMTP settings. The articles are available in every section of the Control Panel and you can consult them whenever you need. They can help you enlarge your knowledge not only about our services, but also about the hosting field as a whole, as they contain thorough guides and general information such as what file access permissions or cron jobs are.