1 hour ticket response
1 Web Hosting’s team of customer service technicians is specialized in delivering quick answers to each of your questions. We will examine your trouble ticket the moment it is delivered and will reply back with a solution to your problem within maximum one hour after the customer support ticket submission. As a matter of fact, our average client support ticket response time is 20 minutes.
A First–Class Help Desk Service
Our support engineers have enormous experience in the cloud website hosting niche and are proficient enough to provide a fast solution to your problem. If, however, the case at hand is not within the competence of a tech support engineer, the ticket will be sent to a programmer or administrator for further investigation.
A User–Friendly Help Center
In the Site Control Panel you’ll find an intuitive Help section where you can find quick hints on how you can use our web hosting services. You can find the answers to your inquiries in our F.A.Q. section, see more hints in the web hosting account administration articles or check our educational video tutorials.