A 99.9% Server Uptime
The principal benefit of developing your own cloud website hosting platform is that you do not need to be worried about compatibility – you configure a special set of software applications in such a manner as to be compatible with a defined set of hardware parts. The final result is something considerably more steady and reliable, because there are fewer potential chances of failure. We’ve set up our cloud hosting system using tried and trusted hardware components together with a significantly modified version of Security–Enhanced Linux in order to create a very secure and safe environment for all your web sites.
This is the reason why, with all our cloud website hosting plans we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it is important that you also build your own network infrastructure. That’s the reason why we built a custom internal network in each one of our data center facilities. Based on enterprise–grade Juniper switches and routers, our internal network allows for faster–than–light data transmission speeds and is fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, regardless of which hosting plan you have opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are not very pleased with our web hosting services, or if you think that they are insufficient, or if you decide that you need a Linux VPS servers rather than a cloud hosting package – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain total control over your domains even when you close your account with us.
24/7 Technical Support
If you have a hosting firm, your technical support engineers are of prime importance. That’s the reason why we’ve carefully selected a highly trained team of customer service technicians, each with several years of practice behind his back. With their help, we offer 24x7 support with all our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All customer support tickets are responded to in under 60 minutes and our average ticket response time is below 20 minutes!